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Self-Neglect and hoarding Policy and guidance toolkit

The Royal Greenwich Safeguarding Adults Board (RGSAB) is the statutory body that sets the strategic direction for safeguarding adults in the borough and is responsible for protecting adults who are experiencing, or who are at risk of abuse or neglect.


The Care Act 2014 and accompanying statutory guidance sets out the Local Authority’s responsibility for protecting adults with care and support needs from abuse or neglect, including self-neglect. The Act (Section 1) provides particular focus on well-being in relation to an individual and requires that organisations should always promote the adult’s well-being in their safeguarding arrangements. This includes establishing with the individual what ‘safe’ means to them and how this can be best achieved.


This policy applies to all partners of the Royal Greenwich Safeguarding Adults Board and can be used as a good reference point for any organisation working with adults who self-neglect and/or hoard. Everyone has a responsibility to take a ‘Think Family’ approach, which requires all agencies to consider the needs of the whole family by making sure that support is provided to children and adults, whilst ensuring this work is coordinated, taking account of how individual problems affect the whole family. (See the “see the adult, see the child” protocol)


SAB Self-Neglect Hoarding Multi-Agency Policy Practice Guidance and Hoarding Toolkit FINAL